Galaxy Note 4 fingerprint sensor upgrade? How Samsung could improve customer loyalty

Samsung’s 2014 flagship the Galaxy Note 4’s fingerprint sensor was the aspect of the phone which tarnished the flagship’s awesome image and prevented it from getting close to a perfect score from reviewers. This is because of the cumbersome swipe on the home button with the thumb or finger that is needed to use the fingerprint sensor for authentification purposes.

It normally takes several swipes to unlock the device and this can get very frustrating. Apply released their iPhone 5 and iPhone 6 phones with a fingerprint sensor that was fast and does not require swiping. The better performance of that fingerprint sensor might have been the one of the main selling points of the iPhone 5 and iPhone 6/6Plus in swaying customers towards Apple. But then in comes the Galaxy S6 and S6 Edge fingerprint sensor…

The Galaxy S6 was unveiled just a few days ago and its specifications are quite impressive. This time around, Samsung got it right with the fingerprint sensor. In head to head tests between the iPhone 6 and the Galaxy S6, results show that the Galaxy S6’s fingerprint sensor is much faster than the iPhone 6’s.

Considering that the Note 4 is still Samsung’s power user flagship and is barely 6 months old, I think it would be a good gesture by Samsung if they could carry out a Galaxy Note 4 fingerprint sensor upgrade if it is technically possible and feasible without additional hardware on the logic board. Unfortunately, teardowns of the Galaxy S6 are not yet available so I cannot say how much difference there is between the Note 4 fingerprint sensor and the Galaxy S6 fingerprint sensor.

It is not everone who upgrades their phone yearly and I think the Galaxy Note 4 has at least two more years of useability in it. Having a better fingerprint sensor would make the Note 4 that much more useful and might help Samsung to cement customer loyalty (besides making profits from sales of the fingerprint sensors). Samsung if you are reading this, please consider a Galaxy Note 4 fingerprint sensor upgrade to match the Galaxy S6’s sensor. Your customers will love you for it.